founders of insight into action therapy standing Insight Into Action Therapy is an outpatient practice based in Ashburn and Fairfax, Virginia, providing services for Mental Health Therapy, Addictive Behaviors Therapy, as well as Couple and Relationship Therapy for residents of Washington D.C. metro area. We also provide Psychological Evaluations, Medication-Assisted Treatment, and medication monitoring for individuals, couples, and families. We are proud to be an LGBTQ+ friendly treatment center as well as be able to offer exceptional care through telehealth during COVID-19.

Insight is honored to have received the following awards:

 

Finalist for the 2019 Loudoun Chamber of Commerce Outstanding Community Leader of the Year
Finalist for the 2018 Loudoun Chamber of Commerce Health & Wellness Business of the Year
Finalist for the 2017 Loudoun Chamber of Commerce Service Business of the Year

Practice Policies

We are glad to welcome new clients to our practice. Please review our practice policies.

Hours

Insight Into Action Therapy does not maintain traditional office hours and is often open from 7 a.m. to 9 p.m., including weekends. Individual therapists set appointments to accommodate clients’ busy schedules. Please review your scheduling with your therapist.

Emergencies

If you are experiencing a life-threatening emergency, please contact 911 or go immediately to your nearest emergency room.

No Wait Lists

We understand that when you call, you are most likely experiencing a crisis. If someone is not available when you call, a licensed therapist will call you back as quickly as possible, usually within hours.

We do not maintain a wait list. We will answer your questions and schedule an intake interview appointment with you, if appropriate. Most initial appointments can occur within 72 hours.

Cancellation Policy

Because Insight Into Action Therapy holds the entire appointment for you, if you cannot make your appointment, we ask that you contact us at least 24 hours in advance to cancel or reschedule your appointment or you will be charged the session fee.

Cyndi's Office
Craig Office

Collaboration and Referrals

Insight Into Action Therapy maintains relationships with healthcare and other professionals and will refer you to or collaborate with them when appropriate. Because we believe you deserve the best treatment team, our therapists will coordinate with psychiatrists, school professionals, attorneys, primary care physicians, probation officers, spiritual leaders, sponsors and others.

Bad Weather Policy

We do not follow government or county school closings in the case of bad weather. We believe that consistency is important to your recovery and we make every effort to maintain your scheduled appointments. If you do not feel safe driving, we can reschedule your appointment, or your session can be held via telephone.

Insurance

Insight does not accept health insurance in an effort to provide the best clinical services. Insurance companies often require clinicians to document that treatment is “medically necessary” to justify coverage for behavioral health care services which limits in-network services. We are intentionally out-of-network service providers to offer these benefits:

  • Increased privacy
  • Individualized treatment
  • Strengths-based perspective

At the end of each session, we will provide you with an invoice (“superbill”) that has the information necessary to seek reimbursement from your insurance company.

If you have TRICARE insurance, please note that there is an additional form to complete to help you receive the maximum reimbursement.

Service Fees & Payment Information

Fees for services range depending on the clinician and the service type. Your clinician will let you know what to anticipate. Payment is accepted in the form of cash, check, or credit card and is expected at the time services are rendered.

Get Into Action!